FAQ
Do you have a physical store in town?
We don’t have a physical store in town at the moment. However, Once you make an order we’ll deliver it to you at your local pick-up point.
How long is delivery?
2-3 working days
Is there a return policy?
Yes, click here to read more
Where will I pick my package?
Click here to view pick-up points in Nairobi, and here for Upcountry Picking Points.
How much is delivery?
Delivery in Nairobi via pickup mtaani is 180ksh only.
Upcountry delivery points 250ksh:
- Nakuru – Uchumi business center
- Nyali – Behind kenol police station
- Mombasa – Hilltop plaza
- Mtwapa – Opp family bank Mtwapa
- Kisumu – Megacity mall along Nairobi rd
- Thika – Arcade opp Thika police station
- Bamburi – Naivas bamburi Mtamboni
- Eldoret – Zion mall
Doorstep/house delivery fee will depend on Uber/Bolt rates
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